Contact Us
We’re Here to Help
Have a question about one of our travel guides, need help with your download, or want to request a destination we don’t cover yet? The Laluxbag team is happy to help. Fill out the form below or reach us directly using the details on this page.
Customer Support
Email: support@laluxbag.store
Phone: +1 (530) 202-2765
Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)
Response time: within 24–48 business hours
Business Address
LALUXBAG LLC
2108 N Street
Sacramento, CA 95816
United States
Please note: Laluxbag is an online-only store selling digital products. This address is our registered business address and is not a retail location. We do not accept walk-in visits or physical returns.
To Help Us Help You Faster
- Include your order number (e.g., #1001) for any order-related request.
- Use the same email address you used at checkout.
- For download or file issues, tell us which device and app you’re using, and attach a screenshot if possible.
- For refund requests, briefly explain the reason so we can process it quickly under our Refund Policy.